This website uses Cookies. By clicking Accept, you agree to the storing of cookies on your device to enhance your community and translation experience. Read our Privacy Policy.
Click Preferences to customize your cookie settings.
Accept
Reject
Preferences

Pro Per TB License Not Used for 14+ days

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Pro Per TB License Not Used for 14+ days

KRisselada
L2 Linker

‎03-16-2021 07:32 AM - last edited on ‎04-14-2021 02:40 PM by

Hello LIVEcommunity received the following email from Cortex Customer Success <noreply@paloaltonetworks.com>, but I am a contact on several different customers/tenants of Cortex.  How does one know which customer this is for?  
May I suggest that a Tenant ID or some ID be included on these, somewhere in the message?


1 person had this problem.
0 Likes Likes
1 REPLY 1

gjenkins
L4 Transporter

‎03-16-2021 07:42 AM

Hi @KRisselada,

 

Thank you for submitting your feedback. I'll forward this internally and request that they provide you with more specific information regarding the affected tenant.

Visit our Cortex XDR Customer Corner on Live Community to access resources for your product journey, engage in discussions with community members and subject matter experts, and register for upcoming events!

*Cortex XDR Customer Corner: https://live.paloaltonetworks.com/t5/cortex-xdr-customer-corner/ct-p/Cortex_XDR_Customer_Corner

Join our Cortex XDR Office Hours to receive live guidance and training from our Customer Success Architects.

*Cortex XDR Office Hours [NAM]: https://paloaltonetworks.zoom.us/webinar/register/3316669859020/WN_yMpAB-aBTt6xk2h-gsra4w
*Cortex XDR Office Hours [EMEA/APAC]: https://paloaltonetworks.zoom.us/webinar/register/4116709604301/WN_CZuFE5CHQbG9LUEqugsIOw
  • 2113 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!

LEGAL NOTICES
RESOURCES
Khoros awards 2022
Copyright 2007 - 2024 - Palo Alto Networks