ML Learning Discovery: Connectors stuck on loading

Showing results for 
Search instead for 
Did you mean: 

ML Learning Discovery: Connectors stuck on loading

L2 Linker



I have defined collectors in my project enable M learning for a rule, when I hit discovery i am unable to select a connector it seems to be stuck on Loading.

See attacked screenshot.  I already tried rebooting the machine, restarting processes, remove/re-create the collectors.



RAM/CPU DISK usage all are ok.

Any help on this would be appreciated.


L5 Sessionator

Hi @zGomez  Have you add log connector by going to "Plug-In" , click on the "+" sign to add a log connector, depends on the config , if it's panorama config, you will add panorama device and select the device group where you want to enable for M. Learning.  Please refer to the guide below:


Also , if you prefer tutorial videos, you can watch the tutorial video via below link:


L2 Linker

Hi Lychiang,


Yes i did define collectors under the Plug-In. 



If you do not define a collector you get an error message no collector selected.  Now it seems to be hanging on something.

It worked before.  I am processing more logs don't now if this can be related.

But the logs are all in processed status.



Hi Lychiang,

You have an idea on how to troubleshoot this?


@zGomez What version of the expedition you are running ?  Also is the serial # of the firewall in the traffic log you processed match the serial # of the firewall you selected in the log connector.  Is there live connectivity to Panorama ? 

Hi Lychian,


I am using version 1.2.19.  The serial number matches the log connector.  I have added panorama using the API key so there is a live connectivity. 


Could you try to upgrade to the latest version v1.2.22 , we have some fixed related retrieving config from panorama device in this release 

Hi Lychiang,

Tnx already! Unfortunately it did not fix the problem.

@zGomez Please check serial# listed in your traffic log , and in the log connector, only selected the one firewall that matching the serial# , I seen you selected two firewalls. 

L2 Linker

@lychiang :  this is active passive firewall cluster that is why I selected 2.  I tried with one I still have the same issue.
Loading windows hanging.  

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!