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09-16-2022 07:04 AM - edited 09-16-2022 07:07 AM
Hi
Version: 1.2.36
I have an issue when I try to select [Step 2] Send API Requests from Export - API Output Manager
[Step 1] Generate API Requests completes correctly and populates. Once I select a setting I have changed and wish to push back to the Panorama I have loaded in the project I get this screen:
I cannot then select option to Send as it does not appear on the GUI. I have tried this a few times in three different browsers (Firefox, Chrome and Edge) and it loads the same way each time.
Anyone any idea how I can resolve and proceed with an API push?
09-16-2022 08:27 AM
@Liam_Wynne This could be due to you zoom in the browser, can you please try make the display smaller by going to "view"-> try to zoom out the browser , if it still not working, you can double click on any of the API call, and there is a send button on the right lower corner
09-16-2022 08:44 AM
Hi Lychiang,
Thanks for the response. It's not an issue with browser zoom - the pop up window as per image in original post zooms in and out as I change settings and remains static. If the "send button on the right lower corner button" you refer to is the one labelled "[Step 2] Send API Requests from Export - API Output Manager" that is the one I am having issue with. When I click that it pops the screen I have image of above of into the top left corner of the browser window. The only interaction that can take place with the window is I can click or unclick the box beside label "ne...." (This is abridged start of name of panorama I using in project I working on). I cannot select the window to move it or get it to display any further info in any browser I try this on. There is no send button to complete the API push.
Here is another larger image of how it displays in browser window:
09-16-2022 08:52 AM
@Liam_Wynne I mean double click on the API call you want to send , ant it will bring up another window like below screenshot , and select your panorama device , then click on the blue button.
09-16-2022 09:39 AM
Hi Lychiang,
Ok so if I have this screen:
and I double click that I don't see screen you shared. I get a blank screen like this:
I have logged out and back in ; restarted Jobs/Task Manager and stil get same blank screen every time. If I click then on API Output Manager it goes back to original screen with all the fields populated.
Also when I go into API Output Manager if I select a specific DG from dropdown where it displays All DG/Vsys it does not populate. Only by removing specific DG and reverting to All DG/Vsys does the fields (for every DG) get populated.
09-16-2022 09:44 AM
@Liam_Wynne Please use google chrome-> select "new incognito window" and try it . I believe your issue is browser related, if you have other machine, you can try https to the expedition from other machine.
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