I have a PA2020 system with Custom URL category defined and it was working fine on 3.1.4.
When we upgraded to 3.1.6, the Custom URL category was not working and URL present in the custom category were being blocked, even if they were in the allow list.
We have deleted and re-created the Custom Category, but same issue.
Has anyone of you experienced this issue and any solution?
The pre-defined categories are being applied, but the custom categories are not.
It seems that the pre-defined categories are somehow overriding the custom ones we added.
the custom categories contains URLs which are mis-categorised. So, that's why they are in a separate custom category with Allow action.
But this has been affected just after upgrade to 3.1.6. We didn't change any URL settings though.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!