HP MSM765 Syslog RADIUS auth using user agent

[d_ballam]

we have been trying for some time now to get our msm765 syslog to be read by our pa500 / user agent. we want to use RADIUS authentication on our MSM765 controller and for the agent to read the user to IP mapping. however we have the following issue.

our syslog filter looks like this

our raw syslog string is

02/20/15 13:17:36:568[Debug  372]: Syslog: Msg is '<143>iprulesmgr: Received RADIUS Access Accept (id='13') for user (nas-port='1',name='sy',calling-station-id='F4-09-D8-6F-73-62',framed-ip-address='172.16.32.7').'

when we view the useragent log we see the following

02/20/15 13:17:36:568[Debug  137]: Found Syslog Server (msm76501),  address is (172.16.40.3)

02/20/15 13:17:36:568[Debug  372]: Syslog: Msg is '<143>iprulesmgr: Received RADIUS Access Accept (id='13') for user (nas-port='1',name='sy',calling-station-id='F4-09-D8-6F-73-62',framed-ip-address='172.16.32.7').'

02/20/15 13:17:36:568[Debug  454]: Syslog: Discovered User ('sy'), Address ('172.16.32.7').) in tId (6088)  <<<<<<this information must be coming from the palo agent as it does not appear in the raw syslog

02/20/15 13:17:36:568[Debug  149]: UserIpMap: '172.16.32.7'). is not a valid IP.

any ideas?

we are on the latest agent / pa firmware.

we are only doing it this way as the agent refuses to match 4624 events direct from the RADIUS server windows event log (reads these on all our other DC agents without issue.

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[Wenar · Accepted solution]

Hi,

Try to add ")" as Address Delimiter and not ",". It looks like it doesn't end after the IP Address. and tries to add the ")."

[d_ballam]

thanks

couldn't see the woods for the trees

for anyone else with a HP msm765 controller (in teamed mode) on 6.5.1 firmware here's the string you need