Captive Portal is not Working

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Captive Portal is not Working

L0 Member

I have enabled Captive portal for PA-VM 100 and configured all points related to it.

Issue raised when a user tried to connect to internet, client get error pls look in the attached snap.

Adnan
3 REPLIES 3

Community Team Member

HI @A.Qureshi758424 ,

 

Can you try a different web browser like edge or firefox? Does it work then? 

LIVEcommunity team member
Stay Secure,
Jay
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Community Team Member

Looks like a cert error. Check the TLS profile you have configured. In the protocol settings of the tls profile, please set the max version to "Max". 

LIVEcommunity team member
Stay Secure,
Jay
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L0 Member

Hi 

The solution was in the authentication policy where i was matching my local database users, i had changed then to unknown for source users and found that captive portal started working.

Additionally on the first login Palo alto doesn't support Password change for the end users we have to take external third party server to do this thing.

Adnan
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