Error: Unable to ingest data from one or more accounts

[FDjatsa]

Cloud account cannot be monitored due to missing permissions. Hit the Review button to see the current status and update settings. Error: Unable to ingest data from one or more services.

[JJoly]

Hello,

What is your cloud type? Did you update the configuration requested by Prisma to onboard an account? It changes quite often.

JB

[RAhirwar]

Hi Team, I'm getting error unable to ingest data from one or more services on aws accounts, I'm using Prisma cloud. can someone help me ?

[PBurega]

If you go to the "Cloud Accounts" page, you will see the following if you hover your cursor over the status field for the account in question:

When you click for more details, you will get an explanation of what is wrong, and how to fix it:

 
Hope this helps you troubleshoot and resolve.