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Hi guys.
I am looking at a implementation that has been running for over a year - however little work has been done just yet. The system has 54000 OPEN alerts. I want to check which alerts are still valid (ie. do the resource at the end of the alert even exist anymore?) Is it possible to do that from within REDLOCK/Prism please?
Solved! Go to Solution.
For this specific circumstance, I would disable all alert rules and let the alerts auto-resolve themselves(this could take a couple of hours). Then I would re-enable the alerts. This will cause the system to re-evaluate the alerts based on the most current data and it will re-open any alerts that still have existing resources triggering them. I would not advise doing this normally but since this implementation hasn't been really used in over a year this might be a good way to go.
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