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Ignite '21 is almost here! The agenda for Ignite '21 is now available, so that you can now plan what sessions you'll attend at the three-day virtual cybersecurity conference.   Use your credentials created during registration to find details for keynotes, breakout sessions, and trainings happening during the conference and add your favorite sessions to your Ignite '21 agenda.    During the event, happening November 15–18, we will also have a series of blogs published from LIVEcommunity team members and subject matter experts. Don't worry if you missed some sessions during the event; we’ll be recapping highlights throughout each of the days on LIVEcommunity's Ignite event page.    Free product deep-dive trainings will also offer new insights, best practices, and additional information to empower attendees to gain even more ROI from their Palo Alto Networks deployments.   The Ignite '21 agenda includes: Cortex XSOAR Product Training Firewall Product Training Prisma Cloud Product Training Cloud Delivered Security Service Product Training Cortex XDR Product Training Prisma SASE Product Training   We also want to note that one of LIVEcommunity's Cyber Elites, @SteveCantwell, will be one of the product training speakers! Cantwell is a Senior Solution Architect for Cloud Harmonics and will be discussing the implementation of mobile users with Prisma Access SASE on Monday, November 15, at 3 p.m. Make sure you tune into his training to learn more about Panorama fundamentals, GlobalProtect gateway setup and configuration, and how to configure mobile users with Prisma Access.   We are really looking forward to seeing you around. If you have not already done so, be sure to register for Ignite '21 today!   If you have any questions, please comment down below.    ... View more

AMA October 27, 2021 — Education Services Training and Credentialing Opportunities for All Things Cortex   This Ask Me Anything (AMA) provides an opportunity to ask and get answers to your questions related to Palo Alto Networks Education Services Cortex Offerings.   Ask Questions Now — from Thursday, October 14 to October 26, 2021    Join us as the Education Services team answers all your questions on various training opportunities, including digital learning and instructor-led training, as well as credentialing. This Cortex-specific digital event will be focused on learning paths for our security automation credentials. Palo Alto Networks Education Services is also excited to introduce our first-ever, brand new Cortex XDR Certification and we would like to give our customers the chance to learn more about it! This event is perfect for those interested in Cortex and all its learning opportunities.   Hear from our subject matter experts and exam developers on how to start your training and credentialing journey!   Join us to ask questions, meet our expert and learn about all things Cortex and Education Services Training!   Date/Time of AMA Event:    Wednesday, October 27  8 a.m. to 10 a.m. PDT     To participate in this Ask Me Anything event, please join the discussion.  ... View more

  We are just weeks away from one of the world's largest digital cybersecurity conferences, Palo Alto Networks' Ignite '21.    This free, virtual three-day conference offers an exclusive opportunity to learn more about innovations that will shape our digital future. The agenda will include introductions to Palo Alto Networks products, pre-certification training, illuminating keynote speeches, groundbreaking sessions, and more. It’s an event you don’t want to miss.   Dates: Americas | Nov 15-17 Europe & Asia | 16-18 Nov   Visit our Ignite Event Page on LIVEcommunity to connect and engage with us during the event. It has everything you need to know regarding Ignite 2021. You’ll find our latest blogs and discussions around Ignite and we don’t want you to miss anything so feel free to subscribe to the event page to stay up to date. (Options > Subscribe)       If you haven’t already, be sure to register for Ignite '21 today! Stay tuned as we continue sharing more information and details around how you can connect with the LIVEcommunity team.   If you have any questions regarding the Ignite conference please comment down below!    Resources: Ignite ’21 agenda Ignite '21 FAQ page   ... View more

  Happy Customer Experience (CX) Day!   October 5th is Customer Experience Day, a designation the Customer Experience Professional Association (CXPA) describes as “the CX community celebrates the professionals and companies that make great customer experiences happen — a celebration known as CX Day.” At Palo Alto Networks, creating positive customer experiences for our customers is a pillar of our values.    #CXDay2021 is all about you!   We want to take a moment to thank all of our customers. Thank you for engaging with us and always providing your feedback. Your input never goes unnoticed as we try our best to make sure you have a great experience across all our digital channels. This day is all about celebrating YOU, our amazing customers!   What Palo Alto Networks Employees Had to Say About Our Customers    We asked our LIVEcommunity team members and Palo Alto Networks employees to share what Customer Experience and CX Day means to them. Here’s what they had to say:   When a customer unwittingly becomes your brand ambassador, you know you've achieved enviable CX levels! — @fskeik   To me, customer experience is all about the value and accessibility of information. I find pride and delight in supporting the customer and their digital experience via the day-to-day efforts I'm doing behind the scenes—the ideation, wordsmithing, answer-finding, and resource-building that happens before we ever hit publish on LIVEcommunity. Ultimately, the tools and information we share are the result of a collaborative effort to make customers' efforts to secure their digital world easier—so that they can focus on what really matters. #CXDAY2021 — @jforsythe    Ensuring a positive customer experience should be part of every employee's job, whether a support technician is helping solve a problem or an engineer developing features or UX that will improve the customer's experience. We should all strive to exceed the customer's expectations. — @emetcalf   CX day is every day. — @fflorian    CX for me translates to a journey that covers all cognitive, affective, sensory, and behavioral responses of our customers to their experience with our teams. We have to create a positive customer experience for the journey to be amazing and for our company to stay amazing! — @laziz     LIVEcommunity Appreciation for Our Members   For Palo Alto Networks and the community, it’s a day where we not only recognize and celebrate all our amazing customers, but also the work that continuously goes toward providing exceptional customer experiences.   A few months ago, the LIVEcommunity received an interface revamp to help our users navigate and engage on the platform seamlessly and with ease.   The enhanced LIVEcommunity experience includes Featured Posts, Trending Conversations, and Community Activity areas on the homepage, as well as an Events Calendar. These new sections help members like you better interact with news, ongoing discussions, our experts, and each other as the vibrant ecosystem of LIVEcommunity continues to grow.   Our LIVEcommunity connects many customers and experts solving each other’s problems every day. Resources like Beacon provide smart, informative onboarding and learning paths for new customers and customers looking to learn and grow in cybersecurity. And the Customer Support Portal is always evolving to meet the ever-changing support and maintenance needs of our customers.   Engage with us all week long! Join the LIVEcommunity #CXDAY2021 discussion: We want to highlight all of our amazing customers, so we created a CX Day discussion to engage with all of you! Let us know who has helped you along your customer journey in the LIVEcommunity or at Palo Alto Networks?  — or tell us what customer experience means to you!    Register or sign in to LIVEcommunity to join our discussion and be sure to use the hashtag #CXDay2021 as we’ll be awarding everyone who participates with a special CX Day badge.    ... View more

  It’s that time again! We are back to recognize our most active contributors with a monthly LIVEcommunity Member Spotlight!    For the September 2021 Member Spotlight, we’d like to applaud @PavelK, for their participation and engagement in the LIVEcommunity.      Since joining the community just four weeks ago, they have written 77 posts, received 28 likes, and authored 13 solutions (and counting)!   Thank you for your participation in the community @PavelK!   We are excited to see you grow as a contributor. We couldn’t do it without our amazing community.   Do you know a LIVEcommunity member you think should be recognized for their contributions to the community? Drop us a comment below!   Thanks for reading and stay tuned for next month’s Member Spotlight.   ... View more

    SASE may be run-of-the-mill nomenclature in network security these days, but the concept—which stands for Secure Access Service Edge—wasn't around until 2019. SASE is the convergence of networking and network security services into one cloud-delivered platform; it reduces security risks and provides exceptional user-experience across an organization’s entire worldwide network.   And this week, Palo Alto Networks has big news: For the first-time ever, there is an event dedicated to bringing SASE thought leaders and professionals together at Palo Alto Networks' 2021 SASE Converge virtual summit.    The SASE conference will focus on three key themes: convergence, security, and user experience. Each of these aspects help charter new frontiers within security-related industries and assist technology trailblazers in transforming their organizations—and yours.   Here is a sneak peek at some of the keynotes and sessions you’ll be able to attend:   Gartner: Why SASE is Now a Strategic Imperative and How to Get Started Today How SASE Became a Critical Need: The Future of Network Security is Now The Past, Present, and Future of Networking: A Fireside Chat with Martin Casado Why Digital Experience Management is the Secret Sauce for SASE   Mark your calendars and register now to join the first-of-its-kind summit, SASE Converge 2021.    We are so excited to virtually connect with you at SASE Converge 2021!   ... View more

    LIVEcommunity hopes to to recognize and celebrate its most active contributors with a monthly Member Spotlight! This month, we’d like to applaud @raji_toor, for his participation and engagement in the LIVEcommunity.    Since joining the community in February 2017, he has written 296 posts, received 14 likes, and authored 9 solutions (and counting)!     Thank you for your participation in the community @raji_toor!   Check out last month's highlight of @SutareMayur—our first-ever Member Spotlight! Do you know a LIVEcommunity member you think should be recognized for their contributions to the community? Drop us a comment below!   Thanks for reading and stay tuned for next month’s Member Spotlight.   ... View more

AMA: LIVEcommunity Cyber Elite Experts  Starting July 14 and through July 28, LIVEcommunity members will have a chance to ask our Cyber Elite Experts questions about a range of technologies, solutions, and how they can help you find what you need.   Who are Cyber Elite members? The Cyber Elite members are our LIVEcommunity experts who closely engage with LIVEcommunity by sharing technical insights, knowledge, and assisting fellow community members in elevating their security posture. Their know-how and expertise helps others protect their companies and customers in an increasingly complicated world of cybersecurity. Cyber Elite experts demonstrate characteristics we believe exhibit the values that make up a vibrant and interactive technical community.    Ask questions from Wednesday, July 14 to Wednesday, July 28, 2021    We’re excited for you to join the discussion, ask your questions, and meet our experts! The LIVEcommunity Cyber Elites are as excited as we are to be part of an AMA, which is part of an ongoing series that invites LIVEcommunity members to engage with a variety of different Palo Alto Networks employees and technology experts.   Date/Time of AMA Event:  Wednesday, July 28 8am-5pm PDT Featured Experts:        To participate  in this Ask Me Anything event, please join the discussion!  ... View more