New: Prisma SD-WAN Customer Journey Guide and More!

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Community Team Member

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We are so excited to introduce the latest and greatest information that we have added to the Prisma SD-WAN pageLIVEcommunity's Prisma SD-WAN product page is now home to a Customer Journey Guide. Joining Prisma Access, Cortex XDR, and Cortex XSOAR in having this cool, helpful resource for customers, the Prisma SD-WAN Customer Journey Guide is here to help as you navigate each step of your configuration.


In addition, we added an innovative set of four widgets delivering curated self-help content tailored for Prisma SD-WAN customers. This update will make it even easier for customers to find self-help and product adoption content.


Prisma SD-WAN Customer Journey Guide and  new widgets addedPrisma SD-WAN Customer Journey Guide and new widgets added


The Customer Journey Guide has five steps:


  • Licensing & Activation
  • Setup
  • Configure
  • Integrate
  • Scale 
  • Optimize

In each of these sections, you will see all of the details you need to perform every step, along with extra resources along the way. Rest assured that we have organized exactly what you need for each step of your configuration.


You can also access the Customer Journey Guide by clicking "view all" at the bottom of the guide menu, which takes you to the Prisma SD-WAN Customer Corner. In this view, you can also view each step as an individual post.


We hope you find this new tool helpful! Head to the Prisma SD-WAN page on LIVEcommunity now to explore the new customer journey area for yourself.


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As always, we welcome all comments and feedback in the comments section below.


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