CN Firewalls - AV updates/ WF updates

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CN Firewalls - AV updates/ WF updates

L1 Bithead

Hello All 


First time posting to this board so be real gentle with me . 


My question is around the CN series firewalls . Been wrestling with these babies for a while now and have read PA-CTNR unsupported platform guide back to front , back to front and side to side a lot of time !!!!!

I have the container firewalls up and running , licensed , passing traffic . 


Problem is with updates - I have sent a template to the firewalls with  a confirmation to retrieve updates. I get the following errors :

  • PA-CTNR unsupported platform
  • Failed to perform task multiple times resulting in connection timeout with WildFire Cloud
  • Retrieving Content \'Antivirus\' info failed with error \'The device is not found or not registered, please try after some time
  • 'Retrieving Content \'IoT\' info failed with error \'The device is not found or not registered, please try after some time

I do seem to be able to update the  version from Panorama dynamic updates - I see completion but version does not increase . 

I true Palo Fashion there is no documentation . 


The CN firewalls are licenced correctly. Anyone see this or can they help ?








L1 Bithead

Doh - a man talking in a vacuum !

Looks like updates via a template are a no no . 

You have to build a  schedule to push from Panorama.........   Doh obvious when you know how !!!!


  • 1 replies
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