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We have several hundred Global Protect users using Auto VPN. It would be nice to
see their global protect logs, ipconfig /all, netstat -rn information before calling them
back on a filed ticket. Can Cortex collect these logs on a regular basis without
user involvement? What has to be enabled at the GP client and/or PAN to
allow this log collection to occur?
If you have a Cortex Data Lake license, Global Protect logs can be forwarded to the Cortex Data Lake for stitching from your PAN firewall. Please refer to your PAN-OS TechDocs Documentation for how to configure.
You may forward Global Protect logs to the Cortex Data Lake for stitching from your PANW firewall. If you need assistance with configuring please open a support case.
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