- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
09-25-2023 11:35 PM
Hello,
Currently we are sending all the incidents generated in XDR to Microsoft Sentinel and a new incident will be created in Sentinel. When we close an incident in XDR console, we are closing that incident in Sentinel manually.
We would like to know, when the incident in XDR is closed, can the corresponding incident in Sentinel be closed automatically?
09-26-2023 03:14 AM
Hello @RamyashreeMada
Thank you for reaching out to Live community. I understand that you would like the incident created in the Microsoft Sentinel to be closed as well, when you resolve incidents in Cortex XDR.
Please note that this is something which is not possible to achieve as once the incidents are forwarded to Sentinel, it opens a new Incident on their own which needs to be processed and addressed as an Individual Incident on Microsoft Sentinel side.
If you feel this has answered your query, please let us know by clicking on "mark this as a Solution". Thank you.
09-26-2023 03:14 AM
Hello @RamyashreeMada
Thank you for reaching out to Live community. I understand that you would like the incident created in the Microsoft Sentinel to be closed as well, when you resolve incidents in Cortex XDR.
Please note that this is something which is not possible to achieve as once the incidents are forwarded to Sentinel, it opens a new Incident on their own which needs to be processed and addressed as an Individual Incident on Microsoft Sentinel side.
If you feel this has answered your query, please let us know by clicking on "mark this as a Solution". Thank you.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!