I am trying to manage agent upgrades without allowing the agent to upgrade to new and unstable releases. For example, I do NOT want 7.5.0 upgraded on any system, but I do want the most recent 7.4 release upgraded on all systems. I have run into issues getting releases lower than 7.4 to upgrade to 7.4.2 (current version as of today). I have read the manual and opened a ticket with support and they insist that I cannot use these settings in this manner. I have attached a picture that highlights "* Agents with older version will get upgraded to version 7.4", but support insists these settings only applies to 7.4 agents which makes no sense. The manual does not document this and the dialog says every agent should get upgraded to 7.4. If the setting only applied to 7.4, it would not give any reference to older agents before 7.4.
Agent Auto-Upgrade: Enabled
Auto Upgrade Scope: Only maintenance releases in a specific version
Release Version: 7.4
Hi @EddieRowe ,
The auto-upgrade work in 3 ways.
The recommendation is to use "Latest maintenance version" and as long as you do not upgrade your agents to the latest version available, at the moment, 7.5, you should be fine.
You can accomplish this by use of the grouping filters. You can set the dynamic group to include agents with a version less than 7.4 and not apply this auto upgrade policy to them; or use a 7.3.x autoupgrade to maintenance versions if you like. Then have a separate group for agents with greater than or = 7.4 to have the auto upgrade policy apply for the 7.4.x line. This will allow you to specify the agent upgrade policies based on the dynamic filters you set.
Use this so your 7.3 agents do not apply the autoupgrade to 7.4 and stay within the 7.3.x version.
Use this filter so agents in the 7.4.x apply the autoupgrade for the 7.4 maintenance release versions.
Hopefully this cleared up the frustration you were experiencing.
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