4.1.4 upgrade failed

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4.1.4 upgrade failed

L2 Linker

I tried to run ESMcore update to 4.1.4, but it ended up with "cannot access file, check permissions" -type of failure. Of course I did not take note of the exact filename. There was rollback option, so I prssed that.

Now my clients cannot connect to my server, I can use ESM console just fine.

 

setup emptied and removed this folder: "C:\Program Files\Palo Alto Networks\Endpoint Security Manager\Server\"

 

I recreated it and put hibernate.cfg.xml there under bin, but now setup is complaining about missing: CyveraServer.exe.config

 

What happens if try to uninstall traps core from the server and do a reinstall? Or, if someone has better tip, it would be much appreatiated.

--
PA-440, PA-1410, Cortex XDR
1 accepted solution

Accepted Solutions

L2 Linker

ok, 

I was able to fix this. 

Removed core from server and then reinstalled it and now everything is back to normal and we have 4.1.4 installed.

I was just very careful as this was first time ever I had any problems with  upgrades and I have been participating all betas etc.

--
PA-440, PA-1410, Cortex XDR

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1 REPLY 1

L2 Linker

ok, 

I was able to fix this. 

Removed core from server and then reinstalled it and now everything is back to normal and we have 4.1.4 installed.

I was just very careful as this was first time ever I had any problems with  upgrades and I have been participating all betas etc.

--
PA-440, PA-1410, Cortex XDR
  • 1 accepted solution
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