roolback to agent

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roolback to agent

L1 Bithead
I did an upgrade for some agents and there is a problem of high CPU.
We want to check if it's from the agent.
If we want to lower a version, to the previous version
How can this be done?
I have not seen such an option in the web interface

***the new version is



L4 Transporter

Unfortunately there is no built in flow that will allow you to downgrade an agent. You will need to uninstall and re-install the lower version. If you believe the latest version is causing performance issues, I would recommend to open a case with support to have them review. If confirmed the engineering team will want to know about it, and fix it.

And to add on to what Eric said, since you are on 7.1.1 -- you may check into 7.1.2 now.  

David Falcon 
Senior Solutions Architect, Cortex
Palo Alto Networks® 
  • 2 replies
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