08-24-2017 12:21 PM
The only way we could stop traps was to run the uninstall, perform the task that was halted by traps and reinstall.
10-19-2017 06:18 AM
Try this command:
cd /Library/Application\ Support/PaloAltoNetworks/Traps/bin/ sudo ./cytool runtime stop all
Sometimes I find you have to run this command to get cytool to run correctly. Haven't figured out why.
sudo ./cytool rpc enable all
10-19-2017 07:21 AM
Hi,
Please see the reference in the admin guide:
RPCs are used by the Traps agent and daemons to access persistent databases, change log levels, and connect or disconnect from the ESM Server.
We are looking into enhancing this flow in a future version.
Thanks!
Aviel
10-19-2017 07:50 AM
That explains why it's needed before running the check-in command.
Can I request that the cytool runtime start command matches the Windows equivalent? Adding all to the macOS side drives me insane!
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!