05-17-2018 05:36 AM
we have the anti-malware scanning, but I cannot seem to find a location in the polices to stop Traps scanning certain files C:\Pagefile.sys, c:\hiberfil.sys etc.
I have added them into the Whitelist Folders but they still get scanned.
05-23-2018 08:51 AM
I believe that whitelisting folders is only going to stop Traps from scanning within that folder (ex: C:\windows.old) not specific files. Not sure that Traps 5 has this feature just yet.
05-24-2018 12:12 AM
@BPry many thanks I figured this out, I am guessing Traps 5 will only get better as right now it seems to basic functions.
05-24-2018 04:44 PM
From Ignite this week it's clear that while Traps 5.0 and the online functionality is the 'future', it's likely recommended that you stay with Traps 4.1 on-site for the time being. That being said I did get confirmation that Traps will see updates monthly and a new 'feature heavy' update will be released twice a year. So it's comforting to know that they know they still have plenty of features to add yet.
05-24-2018 11:44 PM
This has to be the way, as other brands are now working towards anti-exploit and a cloud-basedhosting. We moved to 5 as we were hosting our ESM in Azure and I wanted toshut that down due to costs.
But I am encourage by your feedback @BPry
03-01-2019 06:18 AM
The only option available for exclusions in the scheduled scan is folders. It does not provide an option to specify files.
Has anyone found a way to prevent the agent from scanning these files on the endpoints yet?
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