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Traps 6.1.3
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11-27-2019 06:57 AM
using TMS and trying to update machines from 6.1.2 to 6.1.3 fails. 6.1.2 stays connected and live, so it's no problem. But bit odd, normally version upgrades are really easy with TMS. Running installation manually from MSI-packages works fine.
50% of machines have been updated by TMS, cannot see the difference between succesful and ignored upgrades, similar PC:s.
PA-220, PA-820, Cortex XDR
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11-27-2019 07:25 AM - edited 11-27-2019 07:25 AM
solved, had to add https://traps-prodng-installers-origin-70.s3.eu-central-1.amazonaws.com as url which should not be decrypted.
PA-220, PA-820, Cortex XDR
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11-27-2019 07:08 AM
Error downloading from https://traps-prodng-installers-origin-70.s3.eu-central-1.amazonaws.com*SNIPPED*=host to file Traps.pkg, error code -10
Failed invoking callback with error -10
Error downloading upgrade package, error code -10
Error executing upgrade action with error code -10
Agent action with ID c3ea4e7c2bd7dac7ed90746cf1fe4bc1 execution failed with -10
PA-220, PA-820, Cortex XDR
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11-27-2019 07:25 AM - edited 11-27-2019 07:25 AM
solved, had to add https://traps-prodng-installers-origin-70.s3.eu-central-1.amazonaws.com as url which should not be decrypted.
PA-220, PA-820, Cortex XDR
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12-04-2019 06:21 AM
Exact same problem and workaround. Good to know it wasn't just us!
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04-09-2020 10:24 AM
where to add the url?
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