downloading contents from firewall stuck

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downloading contents from firewall stuck

L2 Linker

Greetings,

 

I have added a PA-820 to Expedition, logged in with my API account, API keys generated just fine.

When I go to Contents and click "Retrieve Contents", it just sits there forever with "downloading..." Any idea how I can check for errors or troubleshoot to see where it's getting stuck?

I have already verified that from expedition I can manually connect to the firewall.

3 REPLIES 3

L2 Linker

Solved by restarting the PanOrders agent.

Whats the command to restart it?

 

No need to write commands.

 

You can do it from the Dashboard, or, if you are within a project, you have the option "Restart Task Manager" within the top right menu (menu located under the projects name)

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