Process logs grayed out?
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Process logs grayed out?

L3 Networker

When i try to process logs the "process logs" button is grayed out?

 

Screen Shot 2019-04-11 at 7.58.28 AM.png

1 ACCEPTED SOLUTION

Accepted Solutions

Stopping the Pan Orders Agent, canceling jobs, flushing it, then restarting it fixes the issue. 

View solution in original post

3 REPLIES 3

L3 Networker

Looks like something is stuck....

 

Screen Shot 2019-04-11 at 10.55.03 AM.png

 

 

What are the permissions suppose to be?

 

I created a new Hard Disk, mounted it and moved all logs to that. I assume it has to be permissions somewhere.

 

Screen Shot 2019-04-11 at 11.32.04 AM.png

Stopping the Pan Orders Agent, canceling jobs, flushing it, then restarting it fixes the issue. 

View solution in original post

The PAN Agent needs to be running to perform some background tasks.

Downloading content is one of them.

You can see the PAN Agent status via the icon on the top bar.

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