expedition error

[HemanthV]

Hi Team 

i installed the expedition tool in the ubuntu server by referring the below link 

https://live.paloaltonetworks.com/t5/expedition-migration-tool/ct-p/migration_tool

but when i try to load in the browser and i am getting the apache2 ubuntu default page 

can anyone help how to solve this issue  

[azuniga]

Hello @HemanthV 

It sounds like something may have failed during the install, in the video he performs a tee output.log file. Did you create one of those? If so you might be able to find out where the error is.

[HemanthV]

Hi I throughly followed the video their is no any output.logfile

if i missed help me how to install that file 

[azuniga]

Hello @HemanthV 

sudo ./initSetup.sh | tee output.log

Sorry I thought for some reason that part was in the video but I just skimmed it and noticed the output.log portion wasn't, anyhow you can basically save what you run from that output to a file called output.log for your review. Look it over and see if there are any errors, if you need additional help parsing through the log file feel free to shoot me an email at fwmigrate@paloaltonetworks.com and I can help you look it over.

[HemanthV]

Hi Azuniga 

After running the below command also still i am facing same issue and i have collected the logs and sent you the mail

[azuniga]

Hello @HemanthV 

Understood, I have replied to your email and suggest we setup a zoom session.

[HemanthV]

Hi Azuniga 

As per the guidance shared to my colleague we have installed the 64 bit version of the ubuntu but issue is still same 

can you please help us by taking remote