expedition error

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HemanthV
L2 Linker

expedition error

Hi Team 

i installed the expedition tool in the ubuntu server by referring the below link 

https://live.paloaltonetworks.com/t5/expedition-migration-tool/ct-p/migration_tool

but when i try to load in the browser and i am getting the apache2 ubuntu default page 

can anyone help how to solve this issue  

azuniga
L4 Transporter

Hello @HemanthV 

 

It sounds like something may have failed during the install, in the video he performs a tee output.log file. Did you create one of those? If so you might be able to find out where the error is.

HemanthV
L2 Linker

Hi I throughly followed the video their is no any output.logfile

if i missed help me how to install that file 

azuniga
L4 Transporter

Hello @HemanthV 

 

sudo ./initSetup.sh | tee output.log

 

Sorry I thought for some reason that part was in the video but I just skimmed it and noticed the output.log portion wasn't, anyhow you can basically save what you run from that output to a file called output.log for your review. Look it over and see if there are any errors, if you need additional help parsing through the log file feel free to shoot me an email at fwmigrate@paloaltonetworks.com and I can help you look it over.

HemanthV
L2 Linker

Hi Azuniga 

 

After running the below command also still i am facing same issue and i have collected the logs and sent you the mail

azuniga
L4 Transporter

Hello @HemanthV 

 

Understood, I have replied to your email and suggest we setup a zoom session.

HemanthV
L2 Linker

Hi Azuniga 

 

As per the guidance shared to my colleague we have installed the 64 bit version of the ubuntu but issue is still same 

can you please help us by taking remote 

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