09-03-2020 05:08 AM
Greetings,
We recently upgraded our Panorama to 9.1.4 and built a new Expedition VM with version 1.1.80. While configuring the new Expedition server I have added our Panorama and downloaded the running configuration under 'Contents'. However, when I try to download the Connected Devices under the 'Panorama Devices' tab, the process is stuck at downloading.... I have tried to reboot the expedition server and restart the agent but without success.
We are able to download the connected devices using our old Expedition vm with version 1.1.28 but have no success with 1.1.80.
Am I missing something?
Kind Regards
09-25-2020 10:07 AM
@Ryan.Thomas When you try to download the connected device, can you please check /home/userSpace/panReadOrders.log see if you see any errors? Thank you!
03-02-2023 03:27 AM
Hi I have the same problem. What I noticed when adding Panorama as a device in Expedition is that "Panorama devices" greys out. If I switch the model (doesn't matter which one I select ) "Panorama devices" becomes available, but when I want to retrieve connected devices it hangs on Downloading. The only thing that changed from before, when it was working fine, is the Expedition upgrade to 1.2.52.
03-02-2023 10:03 AM
@PaulBC I can't reproduce your issue, can you please try delete the device and re-add it in, choose either m500 or vm-panorama .
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
