opaque: Failed to export traffic log - giving up retry

[Burak]

Hi everyone;

We want to run ML feature in Expedition tool. We added the second disk for ML operation to Expedition tool and settings were made, but we see an error as follows.

Does anyone know the cause of the error?

LOG:

domain: 1
receive_time: 2022/04/04 08:30:01
serial: 013201027167
seqno: 7032370251232381080
actionflags: 0x8000000000000000
type: SYSTEM
subtype: general
config_ver: 0
time_generated: 2022/04/04 08:30:01
high_res_timestamp: 2022-04-04T08:30:01.000+03:00
dg_hier_level_1: 0
dg_hier_level_2: 0
dg_hier_level_3: 0
dg_hier_level_4: 0
vsys_name:
device_name: **********
vsys_id: 0
vsys:
eventid: general
object:
fmt: 0
id: 0
module: general
severity: critical
opaque: Failed to export traffic log - giving up retry
dg_id: 0
tpl_id: 0

[lychiang]

@Burak, What type of methods do you use to export the traffic log from firewall to expedition ?  Are you seeing the logs exist  and store in the new path you specified?  

[Burak]

Hi Lychiang;

Q
What type of methods do you use to export the traffic log from firewall to expedition ?
A
As you can see in the attachment, we use the scp protocol while exporting the firewall log

Q
Are you seeing the logs exist and store in the new path you specified?
A
we can also see the logs in the new path.

[lychiang]

Can you please try change the ownership of the path using below command:

sudo chown -R www-data:www-data /yourlogpath

[Burak]

Hi Lychiang;

We have changed it but problem is still continue

LOGS;

domain: 1
receive_time: 2022/04/07 09:09:30
serial: 013201027158
seqno: 7032362855272783095
actionflags: 0x8000000000000000
type: SYSTEM
subtype: general
config_ver: 0
time_generated: 2022/04/07 09:09:30
high_res_timestamp: 2022-04-07T09:09:30.000+03:00
dg_hier_level_1: 0
dg_hier_level_2: 0
dg_hier_level_3: 0
dg_hier_level_4: 0
vsys_name:
device_name: ------
vsys_id: 0
vsys:
eventid: general
object:
fmt: 0
id: 0
module: general
severity: critical
opaque: Failed to export traffic log - giving up retry
dg_id: 0
tpl_id: 0

[lychiang]

Is the export from firewall failed or export works, you are unable to process the logs in expedition ?  If export from firewall failed, trying to do a manual export test , it should give you error message.