We configured agentless User-ID with our PAN OS 5.0.2. We created policies using the AD usernames and it is working fine.
However, We are trying to configure our GP to authenticate using the AD users. This is not working and we are getting the following error when trying to login:
User is not in allowlist
description contains 'User \'abc\user1\' failed authentication. Reason: User is not in allowlist From: 188.8.131.52
Then invalid user and password
description contains 'User \'abc\user1\' failed authentication. Reason: Invalid username/password From: 184.108.40.206.
We are also regularly receiving this error:
( description contains 'ldap cfg ABC failed to connect to server 220.127.116.11:389, source: 18.104.22.168: Strong(er) authentication required' )
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