Allowing the PAN to respond to tracert

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Allowing the PAN to respond to tracert

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I'm able to ping the interface and don't see any denies in the log, but when I traceroute through the PA-500 it does not respond.

The rest of the hops do respond, just not the PAN itself.

5 REPLIES 5

L6 Presenter

are you allowing both of the following applications in your security policy: ICMP and ping

-Benjamin

The policy between the two zones in question are any application, any port.

What is your management policy for either interface?  If there is no management policy in place for an interface, IIRC it won't respond to ping or any other ICMP messages.

Also, make sure you are not suppressing any ICMP messages with a Zone Protection profile.

Cheers,

Kelly

It was my zone protection, I unchecked "Suppress ICMP TTL expired error" and tracert works end to end.

Thanks!

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