I noticed that our Firewall (PA-3020, PAN-OS 7.1.6) does not serve an Antivirus/Anti-Spyware block page.
When I use http://www.eicar.org/85-0-Download.html to test it, I can see that it is blocked.
ThreatLog shows action "reset-both" but in the Browser (tested with Firefox 50.1.0 and IE 11 11.576.14393.0/Win10) I don´t get the desired and configured Block-Page.
URL-Filter and Application block pages are working as expected, but AV/Spyware block page is not working.
SSL-Decryption is enabled and if I use https://secure.eicar.org/eicar.com for download, the download is also blocked, but I don´t get a block page. So no matter if http or https is used, the file is blocked but no response page is served.
We also have a PA-500 - PAN-OS 7.1.6, no SSL-Decryption active - response pages are configured and I get the same result as on our PA-3020, that is: URL-Filter and Application block pages are working as expected, but AV/Spyware block page is not served to the client browser, although the download is blocked.
Does anyone else have the similar issues?
short question, do you enable response page in Device / Response page ?
I have the same behavior, response pages for unencryped flows are working, response pages for encrypted (with SSL interception) app + URL filtering are also working fine.
However other encrypted flows (with SSL interception) like AV, vulnerability are not working but I think it's by designed for the transparent proxy: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClZJCA0
Does someone know a way to change the behavior even if it's not a proper response page but something that may challenge the user that the firewall is blocking something?
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