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06-26-2017 06:05 AM
The web console throw the bad gateway error, also status of minemeld-web service is FATAL except for minemeld-engine and minemeld-trace which has RUNNING status. How can I fix this?
07-11-2017 12:18 AM
Well. The trouble was in proxy and solution is the custom manually installation, I mean need to enable proxy and modify the auto update script
06-26-2017 06:17 AM
Hi,
Not much to go by, is it? Maybe you could share some more info? I am assuming you have checked the systemctl status and found the "FATAL" status. What does the syslog say?
06-28-2017 03:23 AM
Hi @lmori
here a screenshot of last record in the file
06-29-2017 01:02 AM
Hi @Sergey_R,
sorry, I requested the wrong log. Could you check /opt/minemeld/log/minemeld-web.log for errors ?
Thanks,
luigi
07-02-2017 01:20 AM
Hi @Sergey_R,
I'd need more than the single ERROR line to troubleshoot the issue. Could you send me that file over at lmori@paloaltonetworks.com ?
Thanks,
luigi
07-03-2017 04:27 AM
Hi, could the problem be that the ip of VM was changed, after the installation?
07-03-2017 03:22 PM
Hi @Sergey_R,
no, minemeld-web process do not really care about the IP of the VM.
How did you install MineMeld ?
Thanks,
luigi
07-04-2017 01:04 AM
Hi, by this instruction
07-05-2017 01:19 PM
hi @Sergey_R,
could you share the minemeld-web.log file ? you can unicast it to me if you prefer.
luigi
07-07-2017 02:02 AM
Hi @Sergey_R,
I think you have used an old version of the OVA or ISO. Could you download them again and retry ?
Current version of the OVA and ISO is 0.9.10*
Thanks,
luigi
07-07-2017 04:25 AM
I tried to reinstall the minemeld, but nothing happened. I mean after boot, initial process not started.
07-10-2017 11:32 PM
Hi @Sergey_R,
check the /var/log/cloud-init-output.log file for details. Is Internet reacahable from the VM ? Is this a DHCP environment ?
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