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New Product mention feature

Hey everyone, We just enabled a feature on the LIVEcommunity that allows for products to be linked inside of discussions or articles.. this helps cross link information throughout the site, especially useful if you are looking for specific informatio...

jdelio by Community Team Member
  • 181 Views
  • 0 replies
  • 4 Likes

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 23123 Views
  • 43 replies
  • 32 Likes

Captive Portal; User loosing internet access

Hello,A user is complaining that he is losing internet access randomly through the day. After he refresh the web browser a couple of times or logs off he is able to access the web. The error he gets is a generic IE 10 error, "This page can't be displ...

Resolved! SMTP long MAIL anomaly Vulnerability(30392)

The description says "This signature detects an anomaly in SMTP protocol. It would trigger when anoverlong mail command argument is passed to MAIL command."Can anyone elaborate on this definition or know where I can access more detailed information a...

Resolved! IPSec-ESP No matching record

The last few weeks I have noticed a large amount of traffic on the Network Monitor coming from IPSec-ESP. I moved several VPN tunnels off our old WatchGuard to our Palo Alto PA-3020 around the time this started. When I click on the application itself...

ClintL by L2 Linker
  • 1932 Views
  • 15 replies
  • 0 Likes

Encrypted Traffic over the Palo Alto

We have site to site VPN (both side PA) in our network, I want to send some encrypted traffic over the tunnel , How the palo alto will decide the encrypted traffic not to be scanned (threats) and filtering rule also not applied for the those traffic....

tiwara by L3 Networker
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  • 4 replies
  • 0 Likes

Fan RPM defaults for a 3020

I recently purchased a PA-3020 and just fired it up for the first time. The first thing I have noticed is how loud this device is. It is almost deafening and can be heard in the hallways behind a door in my server room. Is this typical behavior? I ch...

rayb by Not applicable
  • 1354 Views
  • 2 replies
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Dual ISP

My main PA is configured for dual ISP's and I am going to put third party certs for my global protect clients. Do I put two certs on? One for each ISP?

infotech by L4 Transporter
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  • 17 replies
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Resolved! Help With Custom Datafield or Vulnerability

I have a Snort rule for a specific network activity I wish to either block or alert on. I would like to translate this into a PAN. Would it be best to do a data field or a vulnerability?alert tcp any any -> any any (content:"|6E|"; depth: 1; content:...

SDorsey by L4 Transporter
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  • 5 replies
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Use VM-100 With Could Provider - MAC Issues

We are trying to set up a VM-100 as the entry point to a virtual data center. We have run into an issue with the MAC addresses on the VM device not matching the MAC addresses on the Palo interfaces. We appear to be stuck at this point. Apparently it ...

khansen by Not applicable
  • 1049 Views
  • 4 replies
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API test url category

I want to use the API to query URL (Brightcloud) categorisation. This is the command in the CLI:pan1(active)> test url theguardian.comtheguardian.com news-and-media (Base db)running the same check via the API browser:https://x.x.x.x/api/?REST_API_TOK...

Resolved! Public IPv6 DHCP Support

Since many ISPs are adding support for IPv6, I wanted to know if PAN firewalls support receiving an IPv6 via DHCP from the ISP? When I go to IPv6 on the interface, I don't see a DHCP or PPPoE option. It appears one can only set a static address ?

SDorsey by L4 Transporter
  • 1340 Views
  • 2 replies
  • 0 Likes

User IP-user-mapping incorrect

(PA3000 series FW running 6.0.2) Getting users being blocked by the captive portal from a local service account running on their machine.. only way around it is to disable the service and/or account and then flush the user to ip mapping cache. Any wa...

rrau by L3 Networker
  • 1500 Views
  • 14 replies
  • 0 Likes
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