General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

LIVEcommunity System Update - Delayed

UPDATE 11/8/23 11:43 a.m. EST:

LIVEcommunity’s System Update will be delayed. This means your use of LIVEcommunity will not be impacted this week (11/8-9), and you can proceed with business as usual.

 

Thank you again for your patience and stay tuned

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jforsythe by Community Team Member
  • 276 Views
  • 0 replies
  • 0 Likes

New Area for Engineering Blogs on LIVEcommunity!

We are excited to announce a new Engineering Blogs section on LIVEcommunity, exclusively curated by Palo Alto Networks engineers!

 

This dedicated area will be home to technical posts about Palo Alto Networks innovations to build scalable and reliabl

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jennaqualls by Community Team Member
  • 525 Views
  • 0 replies
  • 1 Likes

How and Why to Accept a Solution to Your Post

Did you know that you can help your fellow community members by accepting solutions when a reply answers your question Accepted solutions are a super-helpful resource in the community, and we want to make sure our members understand how this feature

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JayGolf_0-1691518400714.jpeg
JayGolf by Community Team Member
  • 1806 Views
  • 2 replies
  • 10 Likes

how to install PANOS in new HD

Hello Community,

 

I have my PA2020 with issues. The device is booting from PanOS Bootloader.

 

What is the proceess to upload and install again the PANOS?.

 

PA2020.JPG
Apadilla by L3 Networker
  • 2350 Views
  • 5 replies
  • 0 Likes

Is there any reason that tunnel interface will go down

Hi There,

 

I configured two IPSEC VPN on PA, as PA has two ISP connectivity. Configured a PBF to forward the traffic through primary tunnel interface and enabled monitoring to monitor trust interface of remote PA. A route was configured to forward the

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fozail by L3 Networker
  • 3077 Views
  • 7 replies
  • 0 Likes

Resolved! Snapchat

Has anyone had success blocking Snapchat? We have a rule for blocking "bad" apps and Snapchat is presently in this list. In testing I can see that a reset-both occurs when the firewall detects the traffic and the application is recognized as Snapchat

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rmiller1 by L1 Bithead
  • 11244 Views
  • 12 replies
  • 0 Likes

Resolved! Miner polling interval ?

I can't find information about polling interval in Dev guide or 'How to Write a Simple Miner'. What's the minimum, 1s, 60s ? Can it be cron like with day of the weeks or months etc (but less than 60s) ? 

niuk by L3 Networker
  • 4794 Views
  • 2 replies
  • 0 Likes

Resolved! Put Cisco MAC on PAN firewall? / Change interface MAC address

We're migrating from Cisco ASA to PAN firewalls.

The ASA is default gateway for many subnets & hosts.

 

To achieve a smooth migration, one thought is to put the ASA's MAC address on the PAN firewall, so that the hosts don't need to ARP for the new MAC.

 

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khuang by L0 Member
  • 2073 Views
  • 3 replies
  • 0 Likes

multi-vpn

Is it possible to use a single install of globalprotects with multi vpn connections? I know you can set it up on a cisco vpn client but I don't see a way to do it on the GP client except for manualy changing the portal and lately that hasn't worked a

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jdprovine by L4 Transporter
  • 2199 Views
  • 7 replies
  • 0 Likes

Change HDD in PaloAlto 5000 raid

Hi,

 

We have a PA-5000 with 2 HDDs. One of them had an error and we asked for RMA. We have received 2 HDD for replacement.If the new HDD has the same part-number as the old HDD working , we wil only add a new HDD but if the model is different we have

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Resolved! BFD yet?

Has PaloAlto implemented BFD yet? I searched the previous discussions and found a thread from 2011 that indicated it might be looked into.

Disk Space problem on root

Dear All

 

I'm facing issue with low disk space on root in my palo alto PA-3020.

 

Please see below

> show system files

/opt/dpfs/var/cores/:
total 4.0K
drwxrwxrwx 2 root root 4.0K Mar 13 2016 crashinfo

/opt/dpfs/var/cores/crashinfo:
total 0

/var/cores/:
total 3

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GlobalProtect Remote User VPN Connection Issues

 

Hi All,

 

We deployed PA3020 firewall to our production. We have given vpn to client side and it working fine but the problem is they are no any disconnection button to disconnect from vpn client.

 

 

Please advice me

Thanks.

 

test.JPG

VM PA to VM PC Unable to ping.

Hi,

 

I've created a VM LAB. But, I facing some issue.

 

VM Details: VMnet3: 10.128.1.0 (HOST)

 

PA Details: int 1/1 10.128.1.254/24 mac: aaaaaaa1(sampleonly)

 

PC: IP: 10.128.1.2

DGW: 10.128.1.254

 

I already enable ping on Profile(PA). Disabled Firewall on PC

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Issue with connecting to GlobalProtect

Hello,

 

I've been using GlobalProtect before to connect to my univeristy's network when I'm outside campus. However, recetnly, I've not been able to conenct to the network. I get a message reading "Resend  credential".

 

I'm hoping someone could help me

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Screen Shot - Globalprotect.png
random1 by L0 Member
  • 2237 Views
  • 4 replies
  • 0 Likes

Customer Support Portal Maintenance Notification

Please be advised that we will be performing necessary maintenance activity on the Customer Support Portal (CSP) and the Salesforce case management system

From:    Friday, December 2 at 5:00 PM PST
To:          Saturday, December 3 at 1:00 PM PST

While

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