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05-10-2017 09:44 AM
Hi All
I am seeing the following in the system log of a PA-200 on reboot:
critical hw bootstr 0 No bootstrap media detected
I can't find any reference to this message anywhere and indeed all the errors that can be ebcountered while bootstraapping are all severity high, rather than critical:
I have never bootstrapped a device myself, so I don't know if that would have a lasting effect (like it will always check for bootstrap media and leave this message if it doesn't have any)?
There's nothing in the USB port, but the only other thing I can think is that the port is erroneously registering something being plugged in. I've not found any other log messages relating to this, just this one 4 times (each time its rebooted).
Thanks in advance for any help, anyone can offer.
Alex
05-11-2017 07:14 AM
Found some more info under /opt/panrepo/logs:
Error: sda_bootloader_env_print(sda_bootloader_env.c:37): BOOTLOADER: Can't get full environment from /dev/mtd4
Error: init(sda_bootstrap.c:182): BOOTSTRAP: System is not in management_ready mode, current mode firstboot, skipping load
DEBUG: /mnt/install_media: already exists
DEBUG: Looking of detected block devices
DEBUG: Device /sys/block/sda/device not USB:
...
ERROR: btsErrorNoMedia: No USB device found(2)
History.log showed the device appeared to have been bootstrapped previously, perhaps without being factory reset:
First step of https://www.paloaltonetworks.com/documentation/71/pan-os/pan-os/firewall-administration/bootstrap-a-...
Think this is solved. Hopefully these messages will le tothers find this.
05-11-2017 07:14 AM
Found some more info under /opt/panrepo/logs:
Error: sda_bootloader_env_print(sda_bootloader_env.c:37): BOOTLOADER: Can't get full environment from /dev/mtd4
Error: init(sda_bootstrap.c:182): BOOTSTRAP: System is not in management_ready mode, current mode firstboot, skipping load
DEBUG: /mnt/install_media: already exists
DEBUG: Looking of detected block devices
DEBUG: Device /sys/block/sda/device not USB:
...
ERROR: btsErrorNoMedia: No USB device found(2)
History.log showed the device appeared to have been bootstrapped previously, perhaps without being factory reset:
First step of https://www.paloaltonetworks.com/documentation/71/pan-os/pan-os/firewall-administration/bootstrap-a-...
Think this is solved. Hopefully these messages will le tothers find this.
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