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11-05-2013 01:39 PM
Has anyone been able to successfully set up captive portal +Apple iOS devices + client certificates? I have all of this set up but running into a slight issue with iOS devices(works fine with Windows devices). On the iOS device, when opening the Safari browser to get it to auth to captive portal, I get the pop-up that asks me to select the certificate to use for authentication. The issue we're having is that the certificate window pops up two more times(have to select the certificate a total of three times) before the captive portal finally authenticates me. Obviously, this will not be acceptable for a production network. Anyone have any insight?
11-06-2013 08:40 AM
Hi ,
If Captive portal (appweb) does not receive an auth response within 3 seconds, the firewall will close the socket by default.
In case of SLOW auth servers, the timeout value may need to be changed. This can be accomplished with the following command:
# set deviceconfig setting l3-service timeout
<value> <3-30> timeout in seconds for l3 services
Hope this helps resolve the issue both of you are seeing. Please let us know how it goes.
Thanks
Numan
11-06-2013 07:45 AM
I have an open case with the same issue. It appears that the captive portal will only wait about 3 seconds for the client to send it's certificate before the connection is terminated by the firewall. I'm still investigating this timeout.
11-06-2013 08:40 AM
Hi ,
If Captive portal (appweb) does not receive an auth response within 3 seconds, the firewall will close the socket by default.
In case of SLOW auth servers, the timeout value may need to be changed. This can be accomplished with the following command:
# set deviceconfig setting l3-service timeout
<value> <3-30> timeout in seconds for l3 services
Hope this helps resolve the issue both of you are seeing. Please let us know how it goes.
Thanks
Numan
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