CP ask for username and password very often for couple of ussers even if PC-s in domain

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

CP ask for username and password very often for couple of ussers even if PC-s in domain

L1 Bithead

Hi all,

 

Has anyone perhaps had a similar problem with CP and if so, how to solve it?

 

thank you in advance.

 

Best

2 REPLIES 2

Cyber Elite
Cyber Elite

@Adnan_SA,

How do you have the associated authentication policy configured? What do you have the timeout value set to within the associated policy?

Everything that is an unknown user must be authenticated if he wants to access the internet with Timeout 2700, but what I find out is that 

User-id agent mapping sometime domain\user and sometime domain\machine name and that could be a problem.

 

I upgraded the User-ID agent last night and now it shows as it should, so we'll see if there will be any problems.

  • 851 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!