DLP (DataPatrol) signed DLL injection into Word blocked by agent — permanent exception?

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DLP (DataPatrol) signed DLL injection into Word blocked by agent — permanent exception?

L1 Bithead

Our DLP watermarks documents by injecting a signed DLL into WINWORD.EXE on print. The Cortex agent blocks the injection — page prints with no watermark, DLL never loads. Works fine with the agent removed. Persists in Report mode, generates no alert/prevention event.

Tried a Disable Prevention rule (signer + thumbprint, all modules, global) — no effect, so it's not a prevention module. A Disable Injection & Prevention rule works but is time-limited and process-wide.

Has anyone made a permanent, signer-scoped exception so a trusted signer can inject into a protected process (Office) — without disabling injection protection for Word entirely? Which module actually enforces this? Thanks.

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