An expired password change or a resetted password cannot be changed when using the Global Protect credential provider and PAN agent 4.1.6
I re-installed PAN agent 4.1.2 and tested this to verify if it was PAN agent related because this issue was a new feature introduced in PAN agent 4.1.
PAN agent 4.1.2 doens't have this issue
anyone also expiriencing this issue ?
Try upgrading to 4.1.7 as you might be experiancing:
Fixed an issue on Windows 10 endpoints where, if you configured the GlobalProtect app to wrap third-party credentials, users were unable to change expired passwords using the GlobalProtect Credential Provider.
It had been reported that the issue is effective in GP 4.1.4 as well.
GP 4.1.2 didn't had the issue (I am not totally sure about GP 4.1.3) and that it was solved in GP 4.1.7
You may search for "GPC-7537" in the release notes of GP 4.1.7 after its announcement, to get the public notes regarding the issue. The issue had occurred because of a change in code which is related to a some kind of a "change password" flag.
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