Firewall not Forwarding logs to Log Collector

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Firewall not Forwarding logs to Log Collector

L2 Linker

Hi,

 

I need help for this. Logs not forward to panorama. Can see logs collector connected but still not forward the logs as below

 

> show log-collector preference-list

Log Collector Preference List

Forward to all: No

Serial Number: XXX IP Address: 100.69.X.X IPV6 Address: unknown

Serial Number: XXX IP Address: 100.69.X.X IPV6 Address: unknown

 

> show logging-status

-----------------------------------------------------------------------------------------------------------------------------

      Type      Last Log Created        Last Log Fwded       Last Seq Num Fwded  Last Seq Num Acked         Total Logs Fwded

-----------------------------------------------------------------------------------------------------------------------------

Log Collector           : XXXX

Connection IP           : lr-100.69.X.X

Conn Source IP          : lr - def

High speed mode         :    Disabled

Connection Status       : lr - Inactive

Rate                    :  0 logs/sec

      traffic         Not Available         Not Available                        0                   0                        0

       threat         Not Available         Not Available                        0                   0                        0

     hipmatch         Not Available         Not Available                        0                   0                        0

   gtp-tunnel         Not Available         Not Available                        0                   0                        0

         auth         Not Available         Not Available                        0                   0                        0

        iptag         Not Available         Not Available                        0                   0                        0

       userid         Not Available         Not Available                        0                   0                        0

         sctp         Not Available         Not Available                        0                   0                        0

   decryption         Not Available         Not Available                        0                   0                        0

       config         Not Available         Not Available                        0                   0                        0

       system         Not Available         Not Available                        0                   0                        0

globalprotect         Not Available         Not Available                        0                   0                        0

 

Log Collector           : XXX

Connection IP           : lr-100.69.X.X

Conn Source IP          : lr - def

High speed mode         :    Disabled

Connection Status       : lr - Inactive

Rate                    :  0 logs/sec

      traffic         Not Available         Not Available                        0                   0                        0

       threat         Not Available         Not Available                        0                   0                        0

     hipmatch         Not Available         Not Available                        0                   0                        0

   gtp-tunnel         Not Available         Not Available                        0                   0                        0

         auth         Not Available         Not Available                        0                   0                        0

        iptag         Not Available         Not Available                        0                   0                        0

       userid         Not Available         Not Available                        0                   0                        0

         sctp         Not Available         Not Available                        0                   0                        0

   decryption         Not Available         Not Available                        0                   0                        0

       config         Not Available         Not Available                        0                   0                        0

       system         Not Available         Not Available                        0                   0                        0

globalprotect         Not Available         Not Available                        0                   0                        0

 

2024-07-18 12:10:53.357 +1000 Client starting. addr=100.69.x.x port=3978 retry=4
2024-07-18 12:10:53.371 +1000 COMM: connection established. sock=69 remote ip=100.69.x.x port=3978 local port=36246
2024-07-18 12:10:53.371 +1000 connecting to remote address 100.69.x.x @ fd 69
2024-07-18 12:10:53.371 +1000 Pre. send buffer limit=21830. s=69
2024-07-18 12:10:53.371 +1000 Post. send buffer limit=458752. s=69
2024-07-18 12:10:53.371 +1000 tcp channel established. sock=69
2024-07-18 12:10:53.432 +1000 SSL connect retry. sock=69 retry=4 sslretry=0 sslerr=2
2024-07-18 12:10:54.017 +1000 Server IPv4 address 100.69.x.x
2024-07-18 12:10:54.017 +1000 Client starting. addr=100.69.x.x port=3978 retry=5
2024-07-18 12:10:54.031 +1000 COMM: connection established. sock=70 remote ip=100.69.x.x port=3978 local port=36251
2024-07-18 12:10:54.031 +1000 connecting to remote address 100.69.x.x @ fd 70
2024-07-18 12:10:54.031 +1000 Pre. send buffer limit=21830. s=70
2024-07-18 12:10:54.031 +1000 Post. send buffer limit=458752. s=70
2024-07-18 12:10:54.031 +1000 tcp channel established. sock=70
2024-07-18 12:10:54.106 +1000 SSL connect retry. sock=70 retry=5 sslretry=0 sslerr=2
2024-07-18 12:10:54.437 +1000 SSL connect retry. sock=69 retry=4 sslretry=1 sslerr=5
2024-07-18 12:10:54.816 +1000 Server IPv4 address 100.69.x.x
2024-07-18 12:10:54.817 +1000 Client starting. addr=100.69.x.x port=3978 retry=1
2024-07-18 12:10:54.830 +1000 COMM: connection established. sock=69 remote ip=100.69.x.x port=3978 local port=39339
2024-07-18 12:10:54.830 +1000 connecting to remote address 100.69.x.x @ fd 69
2024-07-18 12:10:54.830 +1000 Pre. send buffer limit=21830. s=69
2024-07-18 12:10:54.830 +1000 Post. send buffer limit=458752. s=69
2024-07-18 12:10:54.830 +1000 tcp channel established. sock=69
2024-07-18 12:10:54.888 +1000 SSL connect retry. sock=69 retry=1 sslretry=0 sslerr=2
2024-07-18 12:10:55.116 +1000 SSL connect retry. sock=70 retry=5 sslretry=1 sslerr=5
2024-07-18 12:10:55.897 +1000 SSL connect retry. sock=69 retry=1 sslretry=1 sslerr=5
2024-07-18 12:10:58.017 +1000 Server IPv4 address 100.69.x.x
2024-07-18 12:10:58.017 +1000 Client starting. addr=100.69.x.x port=3978 retry=4
2024-07-18 12:10:58.031 +1000 COMM: connection established. sock=73 remote ip=100.69.x.x port=3978 local port=39352
2024-07-18 12:10:58.031 +1000 connecting to remote address 100.69.x.x @ fd 73
2024-07-18 12:10:58.031 +1000 Pre. send buffer limit=21830. s=73
2024-07-18 12:10:58.031 +1000 Post. send buffer limit=458752. s=73
2024-07-18 12:10:58.032 +1000 tcp channel established. sock=73
2024-07-18 12:10:58.090 +1000 SSL connect retry. sock=73 retry=4 sslretry=0 sslerr=2
2024-07-18 12:10:58.156 +1000 pan_rlog_fwd_conn_remove lr-100.69.x.x-2-def registered 0 cloud 0 lcaas 0
2024-07-18 12:10:58.157 +1000 connmgr: connection entry added: devid=lr-100.69.x.x-2-def sock=0, clientid=0
2024-07-18 12:10:58.157 +1000 conn mgr connect to server 100.69.x.x
2024-07-18 12:10:58.158 +1000 Server IPv4 address 100.69.x.x
2024-07-18 12:10:58.158 +1000 Client starting. addr=100.69.x.x port=3978 retry=0
2024-07-18 12:10:58.171 +1000 COMM: connection established. sock=69 remote ip=100.69.x.x port=3978 local port=36270
2024-07-18 12:10:58.171 +1000 connecting to remote address 100.69.x.x @ fd 69
2024-07-18 12:10:58.171 +1000 Pre. send buffer limit=21830. s=69
2024-07-18 12:10:58.171 +1000 Post. send buffer limit=458752. s=69
2024-07-18 12:10:58.171 +1000 tcp channel established. sock=69

2 REPLIES 2

Cyber Elite
Cyber Elite

how is your log forwarding configured on your device ?

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization

Hi,

Configuration already follow KB for LC. Currently i ask customer did SC3 reset first. 

 

 

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