Global Protect Client on Linux cannot connect to local gpd


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L0 Member

Global Protect Client on Linux cannot connect to local gpd

Hi, have this problem since a few releases back.

Installed latest Globalprotect client for linux, currently 5.0.3. Install ok, runns ok but doesent activate and connect.

root@khazad:/home# systemctl status gpd
● gpd.service - GlobalProtect VPN client daemon
Loaded: loaded (/lib/systemd/system/gpd.service; enabled; vendor preset: enabled)
Active: active (running) since Mon 2019-08-19 10:22:11 CEST; 19min ago
Process: 11999 ExecStartPre=/opt/paloaltonetworks/globalprotect/ (code=exited, status=0/SUCCESS)
Main PID: 12012 (PanGPS)
Tasks: 2 (limit: 4915)
CGroup: /system.slice/gpd.service
└─12012 /opt/paloaltonetworks/globalprotect/PanGPS

aug 19 10:22:11 khazad systemd[1]: Starting GlobalProtect VPN client daemon...
aug 19 10:22:11 khazad systemd[1]: Started GlobalProtect VPN client daemon.
aug 19 10:22:11 khazad PanGPS[12012]: P12012-T2002249536 Aug 19 10:22:11:765350 Info ( 503): Current working dir for PanGPS=/opt/paloaltonetworks/global
root@khazad:/home# apt show globalprotect
'Package: globalprotect
Version: 5.0.3-10
Status: install ok installed
Priority: optional
Section: net
Maintainer: wanchun wang <>
Installed-Size: unknown
Download-Size: unknown
APT-Manual-Installed: yes
APT-Sources: /var/lib/dpkg/status
Description: Linux system information binary package for Palo Alto Networks GlobalProtect client


root@khazad:/home# globalprotect
Cannot connect to local gpd service.


Any hints?



Community Team Member

It looks like you installed the client OK.. now you need to connect.. 


To  Connect to a GlobalProtect portal Use the command:

globalprotect connect --portal <gp-portal> 
command where <gp-portal>  is the IP address or FQDN of your GlobalProtect portal.
For example:
globalprotect connect --portal
Retrieving configuration... Disconnected - portal:local:Enter login credentials username:user1 Password: Retrieving configuration... Discovering network... Connecting... Connected
For more info on how to use the client please see:
Hope this helps.
LIVEcommunity team member
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