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05-30-2018 07:55 AM
I´m using a HIP profile to check if antivirus real time protection is enabled in the PC, everything was working properly until upgrading Kaspersky from version 10 to 11. I cannot connect with GP anymore. Does anyone have the same issue?
"resubmit host profile" in the agent didn´t work
I´m running Pan-OS 7.1.16 adn GP agent 3.1.6
05-30-2018 02:10 PM
What do your HIP logs say; what exactly is failing?
05-31-2018 01:41 AM
Hi,
We had a similar thing with Avast in the past - upon speaking with TAC the resolution in 99% of cases is to upgrade the GP client. Do you get the same behavior on GP 4.1.1 for example?
Thanks,
Luke.
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