IE9 breaks redirect to Case Management?

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IE9 breaks redirect to Case Management?

L3 Networker

After upgrading to IE9 I can't seem to get properly redirected to the Case Management page from the general support langing page https://support.paloaltonetworks.com

Instead I get redirected to a page (on htps://na5.salesforce.com site) with this error:

DO NOT login from this page! Please go back to Support Site

There is an issue with your account, please go back to Support Site and click on 'Case Management' link.
If the error still persist please email us at
support@paloaltonetworks.com.

Anyone else having this issue?

1 ACCEPTED SOLUTION

Accepted Solutions

L5 Sessionator

Hi,

SaleForce does not support IE9.  Please see the work around posted at this link:

https://live.paloaltonetworks.com/docs/DOC-1768

View solution in original post

3 REPLIES 3

L5 Sessionator

Hi,

SaleForce does not support IE9.  Please see the work around posted at this link:

https://live.paloaltonetworks.com/docs/DOC-1768

View solution in original post

Thanks - I didn't see this document, however I did try compatibility view without any success. Smiley Sad

L5 Sessionator

This has worked for our other IE9 users.  You may have to use another browser until SalesForce is updated.

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