08-12-2024 08:48 AM
At my company we no longer use Palo Alto devices. While we find PA hardware to be good, we have moved in a different direction for our firewalls.
That being said, we want to stop all Palo Alto emails (definition updates, firmware updates, everything), I have added anything PA related to our email block list, however emails still continue to slip through.
Can I contact PA and request to be fully removed for their mailing list? How do I do so?
Just wondering, thanks.
08-12-2024 02:45 PM
The proper way of doing this would be to go to the support portal (you should still be able to login) and updating your preferences to disable all of the support notifications. Should also be able to just setup a rule to just delete anything from updates@paloaltonetworks.com since everything uses that address.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
