Log-Collector Issue with 10.x to 10.x

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Log-Collector Issue with 10.x to 10.x

L4 Transporter

Hi Community,


I have a strange situation, maybe someone can help:

Panorama on 10.0.6, Firewalls mostly on 9.1.x.

We onboarded the 1st 10.0.5/6 firewalls and noticed, that we don't receive any logs within our dedicated log collector.

The collector group is configured to receive logs from the new onboarded firewalls.

When looking in detail at ms.log and logging-service.log, I see SSL-Errors:


Any ideas?

We use the pre-defined certificates for panorama communication, but obviously, sth. changed with 10.0


Many thanks in advance

Best Regards

Cyber Elite
Cyber Elite

did you commit the newly onboarded config to 1) panorama 2) the collectors 3) the firewalls

in the commit dialog you can select 'edit selection' and then in the collectors tab, there you may need to check the box before the config is pushed to the collectors so they start accepting logs


on the firewall, check if it's aware it should be sending to a collector:

show log-collector preference-list 

> request log-collector-forwarding status 


Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
  • 1 replies
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