06-25-2026 06:19 AM
Hi,
Im having an issue with Macbooks. We have a captive portal that uses SAML authentication. If we open Chrome, the captive portal appears and the authentication completes successfully, but no other applications work besides Chrome. Additionally, if we use any other browser, such as Safari, the captive portal does not appear at all.
Any idea for tshooting or root cause?
06-29-2026 12:14 PM
Since the captive portal uses an authentication cookie, using multiple different browsers isn't ever going to share that authentication session. I'm not sure why you wouldn't be getting the redirect under Safari; are you using redirect or transparent on the captive portal? The Kerberos SSO or PSSO capabilities on macOS can really help you with this process if these macOS endpoints aren't joined to your domain.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
