No logs in the monitor > traffic tab?

[Ayush_paloalto]

Hello All,

1.) I have just installed Palo Alto 7.1 in Eve-NG, and  made two interfaces as Vwire with zone Trust and Untrust.

2.) I am able to access access everthing (e.g. internet, ping, etc.) hence policies are working fine  as I have created a policy to allow everything from Trust to Untrust.

However I am not able to see any Traffic logs in the GUI it is blank.

Kindly see the below screenshot for your reference and let me know what's the reason please.

Thanks in advance.

[ArendvanderKolk]

"When the time is manually changed back, it creates the mismatch between the GUI time stamp and the logs" 

This indeed was the problem. Timing issue. Solved now. Thank you very much

[JesusGarza]

how did you solve it ? i have the same issue

[oreegamii]

How could you not share the fix when you see multiple people have this issue. common man

[JamesChim]

In my memory, the traffic have not update, you need to erase all traffic log to solve the problem.

[JamesChim]

I need to Clear All Log from PA-220 to solve the problem in my case.

LOGIN TO PA > Device > Log Setting > Manage Logs > Clear Log Traffic, Threat/URL/DATA Log

[riwang]

Hi,ArendvanderKolk:

     Have you solve this issue? I encounter the same issue and wondering if you have resolution for this. Thanks!

BR

Ricky

PREVIEW

[MP18]

@riwang  Did you ever see the traffic logs? OR Traffic logs stopped showing up in GUI?

Run this command from CLI

show log traffic direction equal backward

If you see logs on the CLI then it is GUI issue.

Also Run this command to see if Traffic Log counter is incrementing or not?

debug log-receiver statistics

Logging statistics
------------------------------ -----------
Log incoming rate: 12/sec
Log written rate: 13/sec
Corrupted packets: 0
Corrupted URL packets: 0
Corrupted HTTP HDR packets: 0
Corrupted HTTP HDR Insert packets: 0
Corrupted EMAIL HDR packets: 0
Logs discarded (queue full): 0
Traffic logs written: 162985
GTP logs written: 0

Regards

[mhannan313]

Facing a similar issue here: https://live.paloaltonetworks.com/t5/next-generation-firewall/packets-retransmission-captured-in-pac...

Any recommendations?

[S_Williams901]

I hear with version 10/11 the logs will work without licensing is this true?

[MP18]

@S_Williams901 Are you referring to Traffic logs only?

Regards