No space left on device

[darkfibre]

I'm trying to upgrade software 4.0.1 -> 4.0.2. When I am downloading new image via web I receive following error :

Traceback (most recent call last):   File "/usr/local/bin/swm", line 10, in ?     swmmain.main(sys.argv[1:])   File "/usr/share/pan-swm/swmmain.py", line 91, in main     UI.runCommand(H)   File "/usr/share/pan-swm/swmcli.py", line 122, in runCommand     cmd(self.extcmds)   File "/usr/share/pan-swm/swmcli.py", line 261, in do_load     swm.swmRepository(self).load(args[0], not self.options['nocrypt'])   File "/usr/lib/python2.4/site-packages/swm/repo.py", line 243, in load     strict=self.swm.fips_mode)   File "/usr/lib/python2.4/site-packages/imgsecure/imgsecure.py", line 285, in unsecure     self.panimage_3_0_unsecure(secimage, authonly)   File "/usr/lib/python2.4/site-packages/imgsecure/imgsecure.py", line 377, in panimage_3_0_unsecure     shutil.move(dpth, secimage)   File "/usr/lib/python2.4/shutil.py", line 193, in move     copy2(src,dst)   File "/usr/lib/python2.4/shutil.py", line 92, in copy2     copyfile(src, dst)   File "/usr/lib/python2.4/shutil.py", line 49, in copyfile     copyfileobj(fsrc, fdst)   File "/usr/lib/python2.4/shutil.py", line 25, in copyfileobj     fdst.write(buf) IOError: [Errno 28] No space left on device

Failed to load into software manager. Please retry. Post processing failed. Please retry.

After that I tried to upload previously downloaded image, I received error :

Failed to install with the following errors. Image File Authentication Error Failed to load
/opt/pancfg/mgmt/sw-images/PanOS_2000-4.0.2

Do you know how to get access to filesystem ? How to remove unused files from /opt/pancfg

[mharding]

Have you downloaded some old PAN-OS's? I would start by deleteing them under Devices > Software.

[reaper]

hi

can you do a "show system disk-space"?

this should show which partition is full and can help pinpoint where to go to delete files to free up space

in some cases a reboot may help free up cropped up temp files left over from installs

[Lookash]

Here is the result :

Filesystem            Size  Used Avail Use% Mounted on
/dev/sda3             3.8G  1.1G  2.5G  31% /
/dev/sda5             7.6G  7.4G     0 100% /opt/pancfg
/dev/sda6             3.8G  727M  2.9G  20% /opt/panrepo
tmpfs                 493M   37M  456M   8% /dev/shm
/dev/sda8             125G   74G   45G  63% /opt/panlogs

/opt/pancfg is full, how to delete some files ? All the PanOS images have been already deleted

Thanks

[dagibbs]

ldragan wrote:
Here is the result :
Filesystem            Size  Used Avail Use% Mounted on
/dev/sda3             3.8G  1.1G  2.5G  31% /
/dev/sda5             7.6G  7.4G     0 100% /opt/pancfg
/dev/sda6             3.8G  727M  2.9G  20% /opt/panrepo
tmpfs                 493M   37M  456M   8% /dev/shm
/dev/sda8             125G   74G   45G  63% /opt/panlogs
/opt/pancfg is full, how to delete some files ? All the PanOS images have been already deleted
Thanks

How many saved configurations do you have for audit?

I have my box set to 100, and I'm only using half of that partition - have you tried dropping the number of saved configurations to a lower level to clean out some of the old ones?

Device -> Management -> Number of versions for Config Audit

(Whups. Sorry. I'm still on 3.1.8 - might be in a different location on the 4.0 software stream).

Also depends how big your configutation is - the larger it is, the more space it takes to keep audit/rollback versions.

Worth a shot.

Cheers.

[s.koehler]

Hi,

got a solution? same probleme here. Answers from my support weren't verry helpful: either set up a webmeeting or perform a factory reset...

Thanks and kind regards

[pkruse]

This will require a call into support (866) 898-9087

An engineer will login with root access and manually delete files.

Please contact support and open a case.

~Phil