Palo alto 220 Disk issue

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Palo alto 220 Disk issue

L2 Linker

We have PA 220 at few of our site. Multiple times a day it's getting "Disk usage for / exceeds limit, 97 percent in use, cleaning filesystem" Sometime it goes to non-functional state because auto disk cleanup won't work and it will fill out 100%. I have opened case with support but they were not helpful gave me KB: 
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PMznCAG
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000oNalCAE
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClaJCAS

This KB don't work always unless you do disk cleanup every hour. I know this is known bug in PAN OS 10.2 https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-3-known-and-addressed... PAN-193452 

also support gave me 

">>The fixed version of this issue is PAN-OS-10.2.3.

ETA of PAN-OS September-8-2022"

It had passed that date and version but it's not resolved in version 10.2.3 
I wanted to know that what you guys are doing in this case with PA 220 it's getting really annoying with this disk issue. Only way I fix this issue on PA 220 is to reboot them which brings down disk to 92% to get FW back to functional state. That works for 2-3 days and back to same issue. 

3 REPLIES 3

Cyber Elite
Cyber Elite

Hello,

I dont have much to add here except I'm already sure you only have the software that you are running on the device to save space. Could be a bug so I would continue to push support. I havent read all of the 10.2 release notes.

 

Regards,

L2 Linker

Cool I'll check with support. Thank you! 

Cyber Elite
Cyber Elite

@hpatel11,

You can lower your on-device log retention levels to help keep the disk clear longer, and you can utilize the API to remediate this automatically via a script to keep things functional. Unfortunately you're kind of stuck until PAN addresses the issue however. 

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