Palo Alto and CIsco Jabber isssues with Global Protect

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Palo Alto and CIsco Jabber isssues with Global Protect

L4 Transporter



We are having issues with cisco jabber using Global Protect.Clients reported that the jabber status (online/offline) is wrong so they have issue calling. The rule VPN-SSL zone to inside is any/any, so no restriction. Looking in pcap we can not see any drop.

I have no evidence in the FW but the common point is the Palo with VPN GP.

Have you reported any issue with jabber using GP????


L4 Transporter

@BigPalo : Do you have a split or full-tunnel in use?

Is there a connectivity problem between the jabber server and client or do you use a jabber state based of ip-location?

Best Regards
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