Palo alto license renewal.

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Palo alto license renewal.

L3 Networker

I have renewed license for Palo altos for another year. Expiration date is reflecting correctly on the support page but not on the 

firewall under Device-Licenses . That is still showing old date. Its been atleast a week,I assume it should sync.

Or do we need to hit Retrieve license keys from license server after renewal to reflect dates on the firewall.

1 REPLY 1

L5 Sessionator

PAN device automatically fetch the latest license within 30 days before it expires, if your device has more than 30 days, it does not sync-up.
The timing which kicks sync-up process is at approximately 4am, you can see similar logs as below:
License for feature threat expired on YYYY/MM/DD

License for feature url-filtering expired on YYYY/MM/DD

 

At last, here is brief knowledge of renewal license:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClihCAC

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