Panorama 10.1.5-h2 - Adding a PA-220 and serial number already in use?

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Panorama 10.1.5-h2 - Adding a PA-220 and serial number already in use?

L1 Bithead

Adding new firewall PA-220 to Panorama >Managed Devices> Summary. Every time I try to add serieal number it fails to import <serial> already in use.
I close the error and search for the serial number in managed devices and it can't be found. I also tried to search using the IP address and it doesn't see it either.
Global search on <serial number> provides one result in Management Configuration. But we are unable to find said location


 Has anyone else run into this?


Cyber Elite
Cyber Elite


If you export the configuration in XML format is the serial listed anywhere? It's possible that it's just a GUI bug that isn't rendering the underlying configuration properly. 

 Sorry for the late reply. I deleted it from Device summary, refreshed and added it back manually

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