05-03-2023 07:22 AM
Adding new firewall PA-220 to Panorama >Managed Devices> Summary. Every time I try to add serieal number it fails to import <serial> already in use.
I close the error and search for the serial number in managed devices and it can't be found. I also tried to search using the IP address and it doesn't see it either.
Global search on <serial number> provides one result in Management Configuration. But we are unable to find said location
Has anyone else run into this?
05-03-2023 02:37 PM
If you export the configuration in XML format is the serial listed anywhere? It's possible that it's just a GUI bug that isn't rendering the underlying configuration properly.
08-23-2023 09:48 AM
Sorry for the late reply. I deleted it from Device summary, refreshed and added it back manually
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