Traffic loging in my P4020 stopped yesterday. No new traffic log events after that. Command >debug log-receiver statistics is showing rising amount of Logs discarded (queue full), while Traffic logs written is constant.
Log incoming rate: 0/sec
Log written rate: 0/sec
Corrupted packets: 0
Corrupted URL packets: 0
Logs discarded (queue full): 1787455
Traffic logs written: 10014486
URL logs written: 262170
Anti-virus logs written: 48
Spyware logs written: 705
Attack logs written: 0
Vulnerability logs written: 245
Fileext logs written: 0
URL cache age out count: 0
URL cache full count: 0
Traffic alarms dropped due to sysd write failures: 0
Traffic alarms dropped due to global rate limiting: 0
Traffic alarms dropped due to each source rate limiting: 0
Traffic alarms generated count: 0
Anyone can help to troubleshoot problem?
In order for Support to provide a root cause for the failure please open a support ticket with the following information.
1) Gather a trace of the log-receiver process. To gather a complete trace please run the following command 3 times spaced apart by a few seconds.
> debug software trace log-receiver
Be sure to copy all of the output to a text file.
2) Generate Tech Support File
For an immediate resolution you may try to restart the log-receiver.
> debug software restart log-receiver
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