Traps tray icon not reflecting after migration to 5.0 in Windows 10

Reply
Highlighted
L0 Member

Traps tray icon not reflecting after migration to 5.0 in Windows 10

For some reason 80% of the machines are missing the below file :

 

Path :   c:\Program Files\Palo Alto Networks\Traps\
 
File :  cytray.exe
 
cytray.exe file needs to be available in the above Path.
 
 
We did the upgrade from Altiris.
Highlighted
Cyber Elite

@Lakshya,

I would honestly just write a powershell script to verify if the cytray.exe exists at that location, and if not copy it over from an accessable SMB location. 

Highlighted
L0 Member

We have the list if windows machines missing the files ..11k approx via Altiris...

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!