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Traps tray icon not reflecting after migration to 5.0 in Windows 10

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Traps tray icon not reflecting after migration to 5.0 in Windows 10

L0 Member

For some reason 80% of the machines are missing the below file :

 

Path :   c:\Program Files\Palo Alto Networks\Traps\
 
File :  cytray.exe
 
cytray.exe file needs to be available in the above Path.
 
 
We did the upgrade from Altiris.
2 REPLIES 2

Cyber Elite
Cyber Elite

@Lakshya,

I would honestly just write a powershell script to verify if the cytray.exe exists at that location, and if not copy it over from an accessable SMB location. 

We have the list if windows machines missing the files ..11k approx via Altiris...

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