Unable SSH to Palo Alto firewall via SSH2

[hoandh]

Hi everyone,

Now I can access webui normanly but I can't access to Firewall Palo Alto via SSH2 with the same account. When login with SecureCRT, it appears notification :  Password Authentication Failed. On palo alto appears notification : Failed password for  'account name' from 'x.x.x.x' port 64249 ssh2.

Please help me fix this error.

[OtakarKlier]

Hello,

Looks like its an incorrect password? However as @BPry mentioned in the other post. Please try and restart the management interface and see if that helps out.

From the CLI:

https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Restart-the-Management-server-quot-m...

Regards,

[Harshit]

Hi,

can you try removing any special characters from the password and try, in case the restart of management does not resolves the issue.

~HTH

[hoandh]

I don't thinks so. I try my password to access to webui and it connect normally.

I will try your solution.

Thank you very much.

[hoandh]

My password don't use any special characters. I will try to restarting of management.

Thank you very much.